If you experience black screen issues on HBO Max, see if there are any available updates to fix the problem. First, launch Google Play Store on your device and tap on your Profile. Now, open My Apps & Games and locate HBO Max. Lastly, tap the Update button next to HBO Max to download the latest version.

Unplug your Modem and Router from the power source. Wait for a minute then plug your modem and router back into the power source. Wait until the lights turn back on. Turn on the Samsung TV
Urquhart1244. If you have the old style Apple TV app HBO Channel subscription, then HBO may want you to transition to its successor HBO Max, which a new subscription. If you subscribed to HBO Max in the HBO Max app on an Apple device, then the subscription would be linked to your Apple ID account, and would be recognized automatically in the

The information below may help with the HBO Max app not working on the Apple TV. If you're experiencing an issue with opening the HBO Max app, we first recommend restarting the Apple TV. Restarting refreshes the system software and may resolve the issue.

Method 4: Restart your Streaming Device. To access the HBO Max app, you will be using a streaming device to access the app. The universal recommendation for these devices and the first step in eliminating the HBO Max app buffering issues is to perform a power cycle of these systems. To perform a power cycle of the devices, unplug them for 60
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